Personalization and engagement does not come naturally for every business or brand in regard to communication across various social channels. Developing meaningful and relevant conversations with customers, followers and fans drives deeper interaction and long-term loyalty. In addition to truly listening to your network, it takes a dedicated team, time and commitment to establish a high level of personalization across social channels.
The Stream Creative office is a magical place every spring as the team gears up for March Madness festivities. We complete our brackets and post them for all to see, the kegerator is filled with the beer of choice, Jason brings in his projector and screen, and some family members even join us to “work remotely” by setting up shop in our conference room. While many of our team members root for Wisconsin to go far, this year the majority have the Badgers going all the way. Not surprising considering the talent, heart and impressive stats the roster had coming into the tournament.
As a consumer, have you ever used a “loyalty” or “rewards” punch card? You know the kind that offers you something free after a certain amount of purchases. Have you ever lost that card?
